Help and questions

Everything important in simple words. Tap a question to see the answer.

What is SearchSpeed24?

A wish list for the whole world. You write down what you need. For 24 hours everyone sees your wish. Whoever has it writes to you. We don't sell anything and don't broker anything, we just provide the space.

How do I post a wish?

Tap “I'm looking for something”. First choose the category, step by step or with a search word like “drill”. Then write briefly what you need and, if you like, how much. Choose your country and who should see the wish. Photos are optional. Finally tick the box and tap “Post”.

What is my ticket?

After posting you get a ticket with a number like WERK-317 and a four-digit PIN. With it you open your messages under “My ticket”. Your device remembers the ticket. Still, write down number and PIN or tap “Copy ticket”.

What is the PIN for?

So that only you can read your messages. Without a PIN anyone could open other people's tickets. Never give your PIN to anyone.

I forgot my PIN.

Look on the device you posted with: under “My ticket” the ticket is usually already there. If not, unfortunately you can't open your ticket anymore. Just post your wish again, it takes one minute.

What happens after 24 hours?

Your wish disappears from the list. Messages that already arrived can still be opened. After that everything is deleted and the number is free again.

How do I reply if I have something?

Tap “I have it” on the wish. Write your name or company and a message, for example the price and where to pick it up. Confirm, tick the box and send. You get a provider code like ANB-1A2B-3C4D. With it you can see under “My ticket” whether the seeker replied.

What is the 48-hour channel?

When the seeker opens your message, you have 48 hours to write to each other. During that time no message costs anything. You can also exchange phone numbers and continue privately.

What does it cost?

During the test phase everything is free. Later the provider pays for sending and the seeker for opening a message, once per contact. No subscription. No message, no payment. Jobs and helpers always stay free.

How long can a message be?

At most 1000 characters, about 150 words. A wish can be 300 characters long.

Which country's wishes do I see?

You see the wishes from your country plus all worldwide wishes. The site detects your country automatically. Above the list you can choose any other country or “Whole world” to see everything.

What do “Near me”, “Whole country” and “Worldwide” mean?

When posting you choose your country and who should see your wish. “Near me”: people in your country, for this we need your city or postcode. “Whole country”: everyone in your country. “Worldwide”: everyone in the world, for example for bulk quantities or export.

Is the site also in German or Chinese?

Yes. At the top right you choose German, English or Chinese. The site remembers your choice. Wishes and messages are shown as they were written. Tap “Translate” to have them translated.

What do the little i signs mean?

Tap an i and a short explanation for that spot appears. Tap the × to close it.

What is forbidden?

Sex and dating, alcohol, drugs, weapons and violence, anything involving minors, and fees for jobs. A word filter checks every text. Reported wishes are reviewed, after three reports they are gone.

How do I recognize fraud?

Never pay money in advance to strangers, especially not for a job. Meet in public places. Look at goods before paying. If something sounds too good, it often isn't real. If in doubt, tap “Report”.

Can companies take part too?

Yes. Private people, traders and big companies are on the same list. There is a separate section “Business & industry” and in every category the area “Trade & bulk”. Write quantities like “1 container” in the “Quantity” field.

What is the globe?

Every light is a running wish at its location. Orange looks for things, green looks for work, red ends soon. Tap a dot to see the wish.

How do I finish my search?

Open your ticket and tap “Finish search”. Tell us whether it worked. Then everything is deleted and the number is free again immediately.

What data do you store?

Only what you write yourself: wish, place, photos, messages and the provider's name. No password, no email, no advertising cookies. Everything is deleted automatically after it expires. More in the privacy policy (in German).

I found a bug or have an idea.

Wonderful. At the bottom of the home page there is the feedback corner. There you can give stars, make suggestions or report bugs.

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